Apple iPhone 5 - The Maps Debacle

I've been sitting back and watching the Apple iPhone 5 release unfold with some interest.  It's kinda been the first really major release from Apple since the great Steve Jobs left this world and, personally, I was hoping for something that was actually a bit of a departure from the stock expectation.

Did Apple disappoint?  In some ways yes, in others no.  iPhone 5 saw an increase in screen size, a removal of the glass back and a slight change in the UI layout (if adding a row of icons can be described as a change in UI).  It also saw them take another step away from the shared Apple/Google ecosystem by removing the GMaps from the core OS as part of the iOS6 update.  The other major change was with the connector but that was in many ways expected.

Just briefly on the form factor change.  Really it was about time.  iPhone when placed next to any other high end smartphone looks like a poor cousin in terms of screen size and I'd have to say that the added real estate  has to be the most welcome change.  Getting rid of the glass back was something of a necessity as I suspect that the expense incurred by Apple through smashed chassis had to have hurt.  It also means that the phone can be a little lighter and a little thinner.  Headphone socket at the bottom... meh, I think you might find that there is an added reason for this with docks since the analog audio function has been removed from the dock connector but then it might just be because that's the only place they could fit it in.

Changing the dock connecter from the standard 30 pin to their new 'Lightning' connecter strikes me as a pessimistic and ultimately exploitive move essentially there to generate more income.  There is nothing (yet) that the connector does that a Micro USB connector can't do and, from a customer perspective, it means that everyone is going to buy a whole stack of new peripherals.  The Lightning connecter has an 'advantage' in that it can be inserted any way thus removing the frustration of trying to jam your socket in the wrong way.  What they seem to miss is that the Micro USB plug actually has a large 'B' on one side of it which means that you should be able to tell which way is the right way just by touch.  The other thing of note is that the Lightning connecter has electronics built into it that will make duplicating the cables a slightly pricier prospect and unfortunately for the consumer it means that it will be a long time before we can buy the $5 versions off eBay etc.  Once again Apple is treating their customers like money bags...

Other than a processor update and some other very small OS tweaks, the main thing that has been rearing it's head amongst the media has been the exclusion of Google Maps from iOS6.  Apple still has a year left on their contract with Google Maps and so had no financial reason to exclude it from the iOS6 release so we can safely assume that it is part of their greater roadmap to remove any form of reliance from their nearest competitor.  After dredging up some of the interweb scuttlebut I've discovered that their inhouse mapping App was shoehorned into the iOS6 release with a matter of weeks left and it seemed to have undergone the bare minimum of field testing.

I don't know about anyone else, but mapping plays a major role in my mobile experience.  I rely on it almost every single day and I take great comfort in knowing that if I get myself lost, I have a very powerful mapping tool to get me back on track.  I would go so far as to say that the mapping and navigation functionality of my mobile is the single most important application that it has, closely followed by its music capability and then email/messaging and finally as a phone.  For Apple to have pushed this out with such a small, apparent, amount of field testing shows a lack of foresight.  Apple are in a place where they are vulnerable to being shot down for the smallest failure.  With Steve Jobs gone, the tech world is waiting for Tim Cook to go to pieces and for Apple to follow.

An old boss of mine made a very astute call once.  He said "perception is reality".  This is very true, regardless of whether the mapping functionality of the iPhone 5 is actually any good or not, the media and those that are not enveloped in Apples 'reality bubble' are just waiting for any excuse to shoot them down and they gleefully lept on the mapping failure as ammunition.  To add to the fun, Tim Cook has issued a subsequent apology to the lack of apparent quality of the app and suggested using one of the other competitors apps in place - that being either Nokia or Microsofts Bing Maps.  What Apple has done is allowed for the perception of their product to be tarnished.  Jobs had a flare for dressing up his releases with a charismatic delivery of pomp and glitter that was swallowed up whole heartedly by the media and Apple fans alike.  Tim Cook has not maintained that, the smoke and mirrors have cleared and suddenly the flawless gem is a vat grown knock off with a big crack down the middle.

Apple are in a 'Tall Poppy' situation currently and they have handed the media and the Apple haters a massive chunk of ammunition to 'cut them down'.  Personally I've got no real problem with this because Apple set themselves up to be the elite in a seriously underhanded way through patent litigation and sometimes when you build a reputation on falsehoods and smoke and mirrors it comes back to bite you in the ass.  I don't like the way Apple do business.  I don't like the fact that they've just handed the world's landfills a huge array of old dock devices and I especially don't like the fact that they keep releasing the same device over and over with the only major changes being to take away functionality.  Yeah... I don't like Apple a whole lot.  I'm more interested, these days, in what Windows Mobile is coming up with but for now I'll stick with the environment that doesn't treat me like a slightly retarded purse...

Holy Android Flash Batman!

Quoted from Apple... "I've got that sinking feeling" (ok I'm joking but the following is a massive kick in the teeth for the iPhone)

Source: InternetNews.com

Google has a new ally in its battle for smartphone dominance: Adobe.

The companies today revealed that that Adobe (NASDAQ: ADBE) has made its Flash technology compatible with the Android smartphone operating system developed by the Google-backed Open Handset Alliance. As a result, the enhancement may give devices like T-Mobile's G1 smartphone and other Android-based phones access to a key feature that's lacking from the industry's darling, the Apple iPhone.

Andy Rubin, Google's (NASDAQ: GOOG) director of mobile platforms, and Adobe CTO Kevin Lynch announced the effort today at Adobe MAX, the company's developer conference. The two presented a demo of Flash 10 running on a G1, which is manufactured by HTC.

Other than a price drop on the mobile contracts to get the G1 adding the option of adding Flash to Android (including the G1) is going to get these handsets moving out the door quickly.

There is quite a bit of argument as to who is competing against who. Is Googles Android in competition with the Apple iPhone or are they in competition with the likes of Symbian and Windows Mobile (Microsoft).

To answer the question I think we need to look at why we are differentiating Apples iPhone from other smart phones. In my opinion the reason is that when the handset first was presented to the public is was not as the classic 'smart phone', such as the Blackberry and the MDA Vario, but as an everyday device for everyone that happened to have a very slick UI (user interface) and an extraordinary web browsing experience. Since the 2.0 OS update on the iPhone Apple have been working to change this and have integrated a massive list of enterprise capability such as push email and Microsoft Exchange ActiveSync and I believe that we should no longer be differentiating the iPhone from Windows Mobile or Symbian Devices.

Currently in these early days of Android it is in the same place that the iPhone was at initial release. It has no enterprise application but it holds the potential and as such it's difficult to make a 'smartphone' comparison with Windows Mobile and Symbian devices but easier against the iPhone as the majority of its users are everyday consumers.

Of course there will never be a case of Google holding their hands up and saying "yep we're directly competing against Apple on this one" for two reasons. The first is simply that they are attempting to change the mobile device landscape (no specific target) with a very different and open minded approach to development and the second is that Eric Schmidt (CEO of Google) is on Apples board of directors.

The addition of flash is a fairly major differentiation against the iPhone as Apples current Terms of Agreement for developers expressly forbids the use of Flash type technology on the iPhone hardware.

Source: WIRED Mag

"An Application may not itself install or launch other executable code by any means, including without limitation through the use of a plug-in architecture, calling other frameworks, other APIs or otherwise," reads clause 3.3.2 of the iPhone SDK agreement, which was recently published on WikiLeaks. "No interpreted code may be downloaded and used in an Application except for code that is interpreted and run by Apple's Published APIs and built-in interpreter(s)."

This can be fairly quickly changed but I don't see this happening any time soon, more likely Apple will develop a type of secure 'Flash player' to enable the use of specific websites and apps. Whether this will eventuate or whether it will be the best solution only time will tell. As for the other breeds of smartphones out there I think we will see them following suit sooner rather than later.

T-mobile G1 – The first of the Google Android Phones. Part 4

Web Browsing

My experiences with mobile web browsing have come in several forms, the obligatory laptop, the stripped down mobile and the seriously slick iPod Touch/iPhone. Of all of them so far my favorite has to be Apples implementation. It's simple, fast and instantly intuitive. In my personal opinion this is the standard that Android and the G1 was competing with. Has it succeeded? Lets take a look.

The first thing you notice is that the web pages are generally presented in the manner that you expect from PC browsing or from the iPhone browser with the exceptions of sites that offer a stripped down version like Google.co.uk


Hitting the menu button will open the browser options. Go to URL, Search, Bookmarks, Window, Refresh and under More: Close Page, Forward, History, Downloads, Page Info, Bookmark Page, Share Page, Zoom and Settings.

Under Settings there are a myriad of options including popup blocking, Turn off image loading, Enable/Disable Javascrip, Open new windows in the background and the ones you come to expect from a browser like cookie management and cache clearing.


As with the Apple browser you navigate around the page by dragging a finger. When you interact with the screen the Zoom buttons automatically come up and clicking on them will produce the expected result. It's this function that I find a little clumsy when compared to the multi touch of the Apple devices and after having used them I still find myself pining a little for the naturally intuitive fingers out, fingers in process of zooming.

There is a second way of working your way around a web page and that is by clicking on the cross arrows in the bottom right of the screen. This maximizes the web page so that you can see almost all of it and provides you with a magnifying square which can be dragged around the page and then released when you are satisfied that this is what you want to view.


The Android browser also has a version of tabbed browsing that is accessed via the Window option. This opens a screen that displays the pages that you currently have open.


When the phone is flipped onto it's side and opened it will give you the option to add another page. I think since the last update There is now the same option when the orientation is vertical.

You can change the orientation of the browser without opening the phone by going into the Menu then the More submenu and selecting 'Flip Orientation'. This is a clumsy and counter intuitive method of using the browser interface especially considering that the phone has a fully functional accelerometer. Hopefully this will be addressed in later OS updates.

The browser has some great functionality however it does need some streamlining. The G1 touchscreen interface does lend itself to a fairly pleasant browsing experience as does the keyboard. Small things like the screen orientation responding to the accelerometer and perhaps a different way of zooming the screen would make the experience a little more intuitive.

T-mobile G1 – The first of the Google Android Phones. Part 3

I'll start off first with the basic Android phone functionality.

The phones interface is predominantly touch screen with any text input or search functions using the keyboard. There are two ways to select an option or 'click' that is a short click or a long click. The long click either allows you to move an icon for repositioning or brings up a contextual menu. Long clicking on the Home screen backdrop opens up a menu with the options to add an application, shortcut, widget or to change your wallpaper.

As I mentioned in Part 2 sliding the screen open re-orients the screen sideways. This is fairly logical but I have found many times that I would like to have been able to tilt the phone without opening the keyboard. The G1 hardware has the full gamut of accelerometers the same as the Apple iPod and as such this functionality may well be enabled in a later update.

Making a phone call.

The phone has four different menus in the calling option. The first is the dialer that can be accessed directly via the icon on the home page or indirectly by using the keyboard to start typing in a name of the contact you wish to dial.

The second is a historical method using the call log which works in the expected manner. The Third is via the Contacts list and the fourth through the favorites list.

The first of my gripes with the calling system is an inability to assign fast dials to the numbers. Holding down the 1 button will fast dial your voicemail so clearly the capability is there however at this early stage there is no facility for assigning your contacts to a number. Developers have created a nice little app called Anycut that among other things allows you to place fast dials onto your Home screen but it would be nice if there wasn't the need for a work around.

The Contacts list is in my opinion fairly well constructed. You can drag up and down to browse through the list of names, if you need to move a bit more rapidly you can use a tab on the right hand side that then displays the alpha fields as you move through them.

Clicking on a contact will then take you into the contact details and from there you can choose to Call them by either clicking on the phone number listed or hitting the dial button. From the same screen you can call any alternative numbers, email, SMS or see their online status of things like Google Talk, MSN or Yahoo Chat.

Long clicking on a contact (i.e. hold your finger on it) will bring up a menu giving you similar options as are available by clicking in but also allows you to delete them and add them to your favorites list. This is another issue that I have with the first version of this software, if you add a contact to your favorites list they are no longer in your normal contacts list. I find this frustrating as really you end up using one or the other - you shouldn't have to search through both.

The call quality on the G1 is excellent as is the reception of the handset and I'm hoping that the open nature of Android will lend itself to applications like Skype being added as it's permanently connected to the Internet.

SMS is also very straight forward and is as simple as either hitting reply to a message or going into your contacts and selecting SMS. The keyboard makes the whole process fairly painless.

Calendar

The calendar that comes with the phone is surprisingly good especially since I use the Google Calendar as does my fiancé. It automatically synchronises with both mine and hers and gives me a very good visual breakdown of busy times and daily events across the top. Creating a new appointment is as simple as holding your finger down on the day and time you wish to use and it then asks you if you'd like to add a new event, full day appointment or if you would like to view your full day/week/month agenda.

E-mail

Android comes with two packaged e-mail clients. One is the expected Gmail client and this works seamlessly with your online account. The front end is exactly the same as the one that you may have seen on the Apple iPhone, simple and intuitive. Having he G1s slide out keyboard and trackball make editing a pleasure.




The second is a generic client that you can add any online account details to and it will then integrate it into your phones alerts and functionality. I personally don't have any use for this as I use Gmail almost exclusively but for those with MSN Mail, Yahoo or another 3rd party mail shouldn't have any problems will adding this to your phone as long as there is POP3 or IMAP access. The phone will recognise which one you have set as your primary account and all e-mails will be sent from this address. You can set up as many accounts on the phone as you like. As for Enterprise access I don't believe there is sufficient security on the phone itself for this use. Again I imagine this is something that would be addressed at a later stage and as Google are aiming for their products to be used in an Enterprise situation it's not beyond the realms of possibility.

In Part 4 I will go over the Web Browser

Android vs iPhone OS - Is open source to be feared?

With the impending arrival of the T-Mobile Android G1 phone there has been plenty of discussion online regarding the merits of the open source nature of the Android OS versus the closed nature of the Apple iPhone OS.

There is an inherent fear in users of having their personal information stolen and used for nefarious means like emptying bank accounts and credit card fraud. As our mobile devices become more usable and gain functionality they also increase the amount of personal information stored and as such increase the number of ways that thieves can get at our personal details.

There appear to be lots of pros and cons being discussed however there is one that really caught my eye that being the idea that Googles open source approach to development has some inherent issues when it comes to information security and venerability to viruses. In a recent Cnet article there seemed to be a confusion bought about by a statement of comparison between the iPhones locked down nature and Googles Android wide open nature.

On the majority of these websites there is opportunity for readers to comment at the bottom and once you ferret through the usual fanboy rubbish you eventually hit some people who are voicing some perceived concerns. Things like:


"Let the viruses, trojans, spam, and porn begin! Has no one learned from Microsoft's example?"

and

"There is nothing wrong with 'openness'. However, Android frightens me a bit. The idea of leaving it open to developers for modifying the OS can lead to issues. For example, I wouldn't want a scenario where I find an app and download it to later find that it's malicious. And then, it will track or steal my personal data. To me, it's all about user security and privacy. Apple's approach, however, I'm in much favor of. Now, that's not to say that Google's approach is malicious or harmful to privacy. It's just more exposed and a bit more vulnerable. Whereas Apple's much more guarded yet, still retains it's 'openness' in a safe manner."


One of my old managers used to hit us with a line that has stuck in my head for a very long time and I try to remember it as often as is possible, "Perception is reality", meaning that regardless of actual fact, a persons perception is their reality.

Android touts its main selling point in that it's an open source OS, that anyone can develop and publish applications for it, and eventually it will be available for any piece of hardware. This is all well and good but it has left an opening to other vendors like Microsoft and Apple to point out that open source means a field day for hackers and thieves. A very brief search will quickly bring to light that this is not the case. Googleing "Android Security" takes you directly to this page which outlines the measures that Google has taken to protect their users from malicious elements.


"A central design point of the Android security architecture is that no application, by default, has permission to perform any operations that would adversely impact other applications, the operating system, or the user. This includes reading or writing the user's private data (such as contacts or e-mails), reading or writing another application's files, performing network access, keeping the device awake, etc."


This is a pretty clear statement and further reading of the structure of the Android approach to protecting their users leaves me feeling confident that I am going to be safe using it. However if we go back to the "Perception is Reality" idea then I personally can see an issue that Google should perhaps be highlighting in a more active manner, that being that open source does not mean an open field day on a users personal information.

Currently the thing that puts me off Apples iPhone, i.e. it's closed control freak nature, is the one of the main things that allow people to feel secure using it. If there is anything that Steve Jobs is a genius at it is altering and controlling end user perception and in my opinion Google should be taking a page out of his book and be working to remove any doubts instilled by their competition. Security in both their applications and on their devices should be something highlighted as a main feature not just mentioned in passing.